Orders & Shipping/Handling

Orders

Discounts/Coupons: Only 1 coupon accepted per order. Cannot be combined with any other offer or promotion. Not valid towards purchases of gift cards, previous purchases, applicable taxes, and shipping and handling. Coupons cannot be applied to orders containing only accessories and or swell spots.

 

Shipping / Handling

For standard orders received before 3 pm US Mountain Standard Time Monday through Friday, in-stock items will be processed and shipped that same day. Standard orders for in-stock items received after 3 pm will ship the next business day. We will notify you if an item is out of stock and will take longer than 3 days before shipping.

 

  We use USPS for Standard shipping

Rates: United States

  • Standard (Estimated 3-5 business days): $10.00

     

     We use FedEx for 2nd Day Air & Overnight Shipments to gaurantee shipping times.

    Rates: United States

    • 2nd Business Day: $26.00
    • Overnight (1 Business Day): $40.00

       

        Other options available for shipping (FedEx only): (orders must be placed over the phone to receive these shipping options)

        • 2nd Day A.M.
        • Saturday Delivery
        • Signature Required
        • Hold at local FedEx location

         

        Weather, natural disasters and other uncontrollable events can interrupt shipping/transportation flow –anytime, anywhere and with little warning.

        Inclement weather causes hazardous conditions in many regions of the U.S.. This may cause some service delays and disruptions due to closures and canceled mail pickups. Note that potential service disruptions may not affect Express, Ground, International, Residential Deliveries, etc. all in the same. This may result in different levels of impact...other variables: which cities, states and ZIP Codes are involved.

        To help avoid delays, it is strongly recommended that you purchase your recovery products at least two weeks prior to surgery. This will avoid paying extra for rush shipping charges, nullified returns, or delays in delivery, especially during inclement weather.

        We will not be responsible for any shipping delays due to adverse weather conditions.

        Sundays and most Holidays: Note: All orders placed after 3 pm. MTN will be shipped the next business day. All orders placed over the weekend will be shipped on Monday, placed on a Holiday- fulfilled on the following business day.

         

        We use United States Postal Service for International shipments.  

         International Shipments:

        International orders to some countries may be subject to Customs inspections and fees and/or additional shipping carrier fees (i.e brokerage fees, handling/administrative fees, etc.) based upon each country's policies and the shipping carrier's policies. Wear Ease, Inc. cannot be responsible for time delays due to these actions nor for reimbursement of any Customs fees or additional shipping carrier fees that may be charged to deliver the package to your country's destination. For International orders, in case of return or cancellation, Wear Ease, Inc. will not be responsible for refund discrepancies due to the exchange rate between US Dollars and foreign currency. We refund the amount in dollars that is due, and any conversion differences will not be refunded. In the event of a package held at the Customs of a foreign country, Customer will be responsible to contact the Customs of his/her own country. While we cannot contact Customs of a foreign country, we will assist Customer to the best of our abilities by providing any documentation that is necessary for the release of a Customer's package from Customs in Customer's Country. Most items ship out the same business day, as long as the order is received prior to 3:00pm (MTN) and is in stock.

        Rates: Australia

        • Standard S&H (Estimated 7-21 Business Days): $23.00
        • Priority Mail (Estimated 6-10 Business Days): $52.00
        • Priority Mail Express (Estimated 3-5 Business Days): $72.00

         

        Rates: Canada

        • Standard  S&H (Estimated 5-21 Business Days): $16.00
        • Priority Mail (Estimated 6-10 Business Days): $38.00
        • Priority Mail Express (Estimated 3-5 Business Days): $50.00

         

        Rates: United Kingdom

        • Standard S&H (Estimated 10-21 Business Days): $23.00
        • Priority Mail (Estimated 6-10 Business Days): $49.00
        • Priority Mail Express (Estimated 3-5 Business Days): $67.00

         

        Rates: Rest of the World

        • Standard S&H (Estimated 10-21 Business Days): $25.00
        • Priority Mail (Estimated 6-10 Business Days): $50.00
        • Priority Mail Express (Estimated 3-5 Business Days): $70.00
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        • MasterCard
        • Amex
        • Discover
        • PayPal